COC Call Centre Representative - Outbound

Date Posted: Dec 05, 2018
Application Deadline: Jan 06, 2019

Salary: Discussed in interview
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: N/A
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Part-time
Career Level: Doesn’t apply

Organization Description

Canadian Opera Company

Based in Toronto, the Canadian Opera Company is the largest producer of opera in Canada and one of the largest in North America. The COC enjoys a loyal audience support-base and one of the highest attendance and subscription rates in North America. Under its leadership team of General Director Alexander Neef and Music Director Johannes Debus, the COC is increasingly capturing the opera world’s attention. The COC maintains its international reputation for artistic excellence and creative innovation by creating new productions within its diverse repertoire, collaborating with leading opera companies and festivals, and attracting the world’s foremost Canadian and international artists. The COC performs in its own opera house, the Four Seasons Centre for the Performing Arts, hailed internationally as one of the finest in the world. Designed by Diamond Schmitt Architects, the Four Seasons Centre opened in 2006. For more information on the COC, visit

Job Description

The Canadian Opera Company seeks articulate, mature and dynamic COC Call Centre Representatives to join our highly successful front line staff, contacting existing and potential subscribers and donors through the COC Sales and Acquisition office. Representatives work on various programs including subscription sales and annual fundraising projects.


Hours of work are Monday to Friday, 5:30 to 9:30 p.m. Candidates must be able to commit to this 20 hour per week schedule.

Duties include:
  • Making out-bound telephone calls
  • Successfully soliciting subscriptions and charitable gifts for the COC
  • Expanding your knowledge of art through opera

This is not a position in which one ought to be satisfied making only the $14 minimum wage. Due to the lucrative potential and nature of the COC wage grid, sales/fundraising experience is necessary. Also, knowledge of opera and/or art in general is a major asset for this position.

How to Apply:

This is a permanent part-time position.

Potential candidates are invited to submit their resume with cover letter by 5 p.m. on Sunday, January 6, 2019 to:

DeeAnn Sagar
Manager, Sales and Acquisition
Fax: 416-363-5584

Selected applicants will be contacted by telephone (provide telephone number). 

The Canadian Opera Company is committed to providing accommodations for people with disabilities in all parts of the hiring process. If you require an accommodation, please let us know and we will work with you to meet your needs.