COORDINATOR, ADVANCEMENT OPERATIONS

Date Posted: Nov 07, 2019
Application Deadline: Nov 22, 2019
Start Date: Dec 02, 2019

Salary From: 40K To 45K
Province: Ontario
Region: Metro Toronto Area
City: TORONTO
Employee Benefits: Health, Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Full-time
Career Level: Intermediate

Organization Description

Toronto International Film Festival
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film. 

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.  

Job Description

Coordinator, Advancement Operations
Permanent
Full-time
Advancement
 
TIFF is dedicated to presenting the best of international and Canadian cinema to film lovers in our home TIFF Bell Light box.  Our aim is to become a creative community and global leader, and one of the world’s premiere organizations in the discovery and understanding of film. 
 
TIFF, a vibrant not-for-profit arts organization, is hiring for the position of:
 
Coordinator, Advancement Operations
 
Reporting to the Manager, Advancement Operations the Coordinator is responsible for the ongoing data entry, report, auditing, and system maintenance for the Advancement department with a focus on gift administration and membership. The coordinator will be responsible for project based tasks, data extraction and data manipulation for specified segmentations and act as a liaison between back office operations and front facing staff.
 
RESPONSIBILITIES:
  • Maintaining the integrity and cleanliness of Advancement data in the Ticketing and CRM systems (Archtics and Raiser’s Edge)
  • Timely and accurate gift processing and auditing including following up for declined and missed payments
  • Monthly data auditing queries and coordinating auditing with the Part time team
  • Respond to emails with troubleshooting solutions
  • Accurate and secure cash handling
  • Report Generation with a focus on membership and the monthly operations of the team
  • Develop, Quality assure, and build queries and exports relating to donations, membership and other sales
  • Adhere to process and stability driven standards
  • Compliance with CRA rules and guidelines for Tax Receipting
  • Compliance with AFP Donor Bill of Rights and AFP Code of Ethical Principles and Standards
  • Adhere to TIFF and HR Policies and guidelines


Requirements:

MINIMUM REQUIREMENTS:
  • Passion for Data management and organizational effectiveness
  • Proficiency in a fundraising CRM, ie. Raiser’s Edge is an asset
  • Proficiency in Microsoft excel (including macros and VBA) is an asset
  • Experience in the definition, documentation end reporting of various processes
  • Excellent critical thinking, trouble-shooting skills
  • Attention to detail is a must
  • Creative and out-side the box thinker who can see detail as well as the big picture
  • Strong interpersonal, relationship building and communications skills, tact and judgment
  • Commitment to feedback, initiative, professional development, AFP Code of Conduct and Donor Bill of Rights
  • Adaptable to a flexible work schedule including some evenings and weekends


Additional Info:

START DATE:

December 2019

How to Apply:

HOW TO SUBMIT & APPLICATION DEADLINE:
  • Please submit resume and cover letter as one (1) PDF or Word document, by 5pm on November 22, 2019.
  • All applications must be submitted online through the posting found on our website tiff.net/careers.
 
CLOSING:
 
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.
Candidates must be legally able to work in Canada at this time. TIFF regrets that it is unable to sponsor employment Visas.
 
 
TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required. If you are a person with a disability and require assistance during the application and/or hiring process, please contact us in advance at humanresources@tiff.net or 416-599-8433 x2001, and we will work with you to meet your needs.

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