Digital Communications Assistant

Date Posted: Jul 21, 2021
Application Deadline: Aug 06, 2021
Start Date: Sep 13, 2021

Hourly From: $15/hr To $20/hr
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: N/A
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Contract
Career Level: Entry level/ intern

Organization Description

Mercer Union

Mercer Union is a non-profit, artist-centred space in Toronto. We have a unique track record of presenting innovative exhibitions by diverse Canadian and international artists in formative and established stages of their careers. We are dedicated to supporting the production of new and experimental work.

Mercer Union has the will and flexibility to take on ambitious projects. We foster an intimate and supportive space for artists to develop and take risks with their work. In turn, their exhibitions play a role in shaping the cultural landscape of Toronto, Canada and beyond.

Mercer Union. Cultivating artists and challenging audiences since 1979.

Job Description

Digital Communications Assistant 

Program Stream: Young Canada Works at Building Careers in Heritage 
Term:  28-week position, 32 hours / week 
Location: Toronto  
Rate:  $18.50 / hour 
Deadline:  6 August 2021 
Mercer Union, a centre for contemporary art is seeking a Digital Communications Assistant for a 28-week contract beginning 13 September 2021. 
Mercer Union is dedicated to the advancement of contemporary art. We present four exhibitions per year, that include commissioned and newly produced works, a series of commissioned public billboards, fORUM — a critical conversation series — as well as artists’ talks, workshops, seminars and special projects. Our programming activities strive to deepen awareness, scholarship and debate around the latest discourse in art practices in Canada and abroad, providing artists with further opportunity to engage in critical dialogue. 
Reporting to the Director & Curator, the Digital Communications Assistant will support various aspects of working within a contemporary art institution, focusing on communications, executing and promoting public programming, and general administration. 
The Digital Communications Assistant will aid in maintaining the gallery’s websites and social media platforms, assist with the creation and distribution of press releases and press kits, collect and manage press clippings, as well as support the day-to-day operations of the gallery. They will work closely with the Director & Curator to develop and implement digital communications for a range of events, including exhibitions, public programs and fundraising campaigns. These activities afford opportunities to gain practical experience in producing communication content for a variety of audiences. 
With in-person exhibitions and events impacted as a result of COVID-19, Mercer Union has launched digital commissioning platforms and adapted existing programs for online presentation. The Digital Communications Assistant will play a key role in nurturing these initiatives into the future, supporting the TD Assistant Curator with facilitating public programs for remote audiences and continuing to build online presence for these activities. 
Communications (40%) 
  • Commission documentation of exhibitions and programs, including still photography, video walkthroughs, and other online mediation as required 
  • Assist in the production and distribution of promotional materials including advertising, exhibition related texts and media outreach 
  • Assist with the creation and distribution of press releases and press kits 
  • Collect and manage press clippings and produce media reports as needed 
  • Oversee scheduling and delivery of communications and promotional materials 
  • Manage social media, email communications and website maintenance on an ongoing basis 
  • Maintain Mercer Union’s mailing lists for electronic and printed communications 
Exhibitions and Public Programs (30%) 
  • Aid in the coordination of online events and remote programs, providing technical support for presentation on virtual platforms (such as Zoom, YouTube and Miro), and procuring materials as required 
  • Provide information, accept registration and liaise with attendees for public programs 
  • Copy edit marketing materials including press releases, website, social media and mailouts 
  • Produce and maintain an inventory of visual images to promote the gallery and its exhibitions and programs 
Administration (30%) 
  • Maintain attendance records and track audience engagement data 
  • Prepare contracts for exhibiting artists, program facilitators and independent contractors 
  • Assist with research related to public programming, fundraising events and campaigns 
  • Provide administrative assistance to development and curatorial staff as required 
  • Assist in the preparation of grant applications and reports 
  • Assist in the preparation of Board and Committee meetings 
  • General office administration and gallery duties 


  • Educational background in Art History, Fine Arts, Museum Studies, Art Education, Arts Administration, Curatorial Studies, Communications or a related field 
  • A strong knowledge of contemporary art and discourse 
  • Excellent written and oral communication skills 
  • Attention to detail and excellent organizational skills 
  • Ability to multitask and manage long and short-term projects 
  • Demonstrated experience with project management and logistics coordination 
  • Mac OS proficiencies with Microsoft Office Suite, Adobe Photoshop, Illustrator and InDesign 
  • Experience with WordPress website management, email marketing and social media management 

Additional Info:

Programming will be delivered through digital and physical hybrid approaches and the Digital Communications Assistant will work both onsite and remotely as required. Application packages should include a current CV and a cover letter. 

Mercer Union is an equal opportunity employer and is committed to building a skilled and diverse workforce that reflects the communities we serve. We promote employment equity and strongly encourage applications from racialized candidates, Indigenous peoples, women, LGBTQ2S+ persons, and persons with disabilities.

How to Apply:

Applications must be submitted by email to, and received by 6 August 2021. Late applications, and those that do not include a CV and cover letter, will not be considered. Only applicants selected for interviews will be contacted. 

All applicants must qualify for the YCW Building Careers in Heritage program (see for necessary qualifications). 

This position is funded in part through the Young Canada Works at Building Careers in Heritage program, and all applicants must be registered in the YCW candidate pool and meet the current YCW-BCH eligibility criteria. An individual may be eligible for an internship if they: 

  • are a Canadian citizen or a permanent resident, or have refugee status in Canada (non-Canadians holding temporary work visas or awaiting permanent status are not eligible); 
  • are legally entitled to work in Canada; 
  • are between 16 and 30 years of age at the start of employment; 
  • are willing to commit to the full duration of the work assignment; 
  • will not have another full-time job (over 30 hours a week) while employed with the program; 
  • are unemployed or underemployed; 
  • are a college or university graduate; and 
  • are not receiving Employment Insurance (EI) benefits while employed with the program. 

​Note: Priority will be given to graduates that have not previously participated in YCW internship programs. 


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