Director, Education & Community Engagement (14 month contract)

Date Posted: Dec 04, 2019
Application Deadline: Dec 18, 2019
Start Date: Feb 01, 2019

Salary From: 60K To 70K
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: Health, Pension, Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Contract
Career Level: Middle management

Organization Description

Toronto Symphony Orchestra
One of Canada’s most respected arts organizations, the Toronto Symphony Orchestra (TSO) plays a vital role in the city’s dynamic cultural life. Committed to serving local and national communities through vibrant performances and expansive educational activities, the TSO offers a wide range of programming that resonates with people of all ages and backgrounds. With a notable recording and broadcast history complementing international touring engagements, the TSO is a unique musical ambassador for Canada around the world. Additionally, the TSO supports the development of next-generation artists through its annual open call for Canadian orchestral scores, and its essential Resident Conductor and Affiliate Composer positions.

Sir Andrew Davis serves as TSO Interim Artistic Director for the 2019/20 season, prior to the arrival of incoming Music Director Gustavo Gimeno in 2020/21. Since 1982, Toronto’s iconic Roy Thomson Hall has been the TSO’s home, drawing patrons from around the world. Soon to celebrate its centenary, the Toronto Symphony Orchestra’s name remains synonymous with musical versatility and growth, and artistic distinction. More information at 

Job Description

The TSO seeks an experienced, dynamic individual with a passion for music education, community engagement, and the field of Arts Administration to lead our Education & Community Engagement team (E&CE) for a 14-month contract.  This position reports to the Vice-President & General Manager.

  • Responsible for developing, programming and implementation (including artist contract negotiations) of TSO School Concerts, Young People’s Concerts, and Relaxed Concerts;
  • Oversees the creation and distribution of School Concert teacher resource materials, including Study Guides and podcasts;
  • Oversees the marketing and sales of School Concerts.  This includes developing marketing and sales collateral in conjunction with the TSO Marketing Department; developing promotional materials; undertaking direct sales with GTA School Boards and individual schools;
  • Oversees the successful delivery of the Mornings with the Toronto Symphony Orchestra program;
  • Oversees the general operations of the Toronto Symphony Youth Orchestra (TSYO);
  • Supervises Education staff, including the Education Coordinator and TSYO Manager & Education Assistant, as well as other office staff who assist with Education programs.  This includes scheduling regular meetings and doing performance reviews;
  • Responsible for managing Education budget in relation to projections, sales, and tracking, as well as E&CE lines of the Artistic budget (i.e. guest artist fees);
  • Assists, where required, with applications and/or presentations to government, sponsors, and donors related to funding and support of the TSO’s E&CE programs;
  • Works closely with all departments but particularly the Artistic Planning Department, and the Development Department for donor cultivation and stewardship; 
  • Functions as a Toronto Symphony Orchestra ambassador both formally (e.g., at municipal, provincial or national events), and informally, through day-to-day interactions;
  • Oversees and manages new and existing initiatives and partnerships related to E&CE, including related special projects;
  • Develops engagement opportunities that support government and arts council priorities, particularly with respect to priority groups.
  • Keeps informed of industry best practices and emerging issues and trends through research and building relationships with key industry colleagues and representatives;
  • Approves all E&CE related expenses less than $5,000;
  • Performs concert duty for all Education, TSYO and Community Engagement events, as well as some non-education concert duty on evenings and weekends, which is performed on a rotating basis with other TSO Operations, Artistic, and Education staff;
  • Other projects, as assigned by the Vice-President & General Manager.


  • Results-oriented professional with at least five years’ experience in overseeing orchestra education and/or community engagement programmes, or other strongly aligned background.
  • Minimum education requirement of post-secondary degree in the performing arts, arts education, or other relevant discipline (music degree strongly preferred), or equivalent background and training in music.
  • Strong knowledge of the orchestra and symphonic music.
  • Strong interpersonal and people management skills.
  • Strong communication skills – experience writing scripts and/or speaking notes is an asset.
  • Proven ability to build and maintain relationships with key stakeholders (educators, guest artists, conductors, etc.).
  • Ability to work in a fast-paced team environment and respond calmly to challenging situations.
  • Strong attention to detail.
  • Good working knowledge with G Suite (Google Drive, Gmail, Google Docs/Sheets), Microsoft Office (Word, Excel).  Experience with Project Management Software (Asana) and Adobe Creative Suite (InDesign in particular) an asset.  Willingness to learn new programs, particularly OPAS (Orchestra Planning and Administration System).
  • Reliable, energetic, creative, and respectful, possessing sound judgment and the ability to handle confidential/sensitive information.
  • Ability to handle multiple tasks and meet strict deadlines. 
  • Ability to work in a fast-paced environment involving extended hours, including applicable evenings and weekends.
  • Vulnerable Sector Screening clearance is required and must be submitted upon hiring, if not already acquired.
  • Possession of a valid Ontario Driver’s License is a strong asset for this position.

Additional Info:

This contract will begin in early February 2020.

How to Apply:

Please mail resume and cover letter to:
Toronto Symphony Orchestra, c/o Nicole Balm
145 Wellington Street West
Toronto, ON M5J 1H8

Applications must arrive by 11:59 pm on Wednesday, December 18, 2019. The TSO thanks all applicants but only those selected for an interview will be contacted.  Selected applicants can expect to hear from the TSO by Monday, December 23, 2019. Please note that first-round interviews will be conducted on Monday, January 6, and/or Tuesday, January 7, 2020.

The Toronto Symphony Orchestra is an equal opportunity employer and encourages all qualified individuals to apply. The TSO is committed to providing accommodations for persons with disabilities. If you require accommodation, the TSO will work with you to meet your needs. While the TSO thanks all applicants for their interest, only those applicants selected for an interview will be contacted. No telephone calls please.


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