Marketing and Communications Manager

Date Posted: Dec 03, 2019
Application Deadline: Jan 13, 2020
Start Date: Jan 20, 2020

Salary From: 45K To 55K
Province: Ontario
Region: York Region
City: York Region / Newmarket
Employee Benefits: Health
Organization's Field/Discipline: Business
Job's focus: Creative & Administrative
Job Type: Full-time
Career Level: Middle management

Organization Description

York Region Arts Council

About York Region Arts Council 

The York Region Arts Council (YRAC) is the only York Region-wide not-for-profit charitable arts and tourism service organization focused on capacity building, creative placemaking and community engagement supporting the development of artists, arts organizations, creative entrepreneurs, alongside tourism sector key stakehoders and community groups.

Since 2002, YRAC has played a pivotal role in shaping a conversation around arts and tourism in the region. Working collaboratively with over 200 stakeholders and industry partners on an annual basis, our services directly impact over 500 artists and creative organizations, and over 50 tourism sector organizations. YRAC’s Experience York Region tourism program reaches over 1,100,000 individuals annually.

YRAC is a customer service provider – to the Regional Municipality of York, each of the nine municipalities that reside in the Region, arts organizations, tourism businesses, and the community at-large. 

Job Description

About the position

This is a transformative time for the organization, and for the arts, tourism and creative industries of York Region.
As the Marketing & Communications Manager, you will work closely with the Executive Director to set and implement strategies that will have a deep and profound impact on the creative arts and tourism sector in the Region. 

This is an excellent role to bring new ideas, to explore unknown opportunities, to work collaboratively with key industry stakeholders, and to support the arts movement by bringing it to the forefront of everyday life experiences. Your passion alongside your set of skills in marketing, print and web design, communications and partnership development, will bring the right balance to support and grow YRAC.




Position Title:
Reporting To:
Direct Reports:
Key Relationships:

Term of Employment: 

Marketing & Communications Manager
Executive Director
Contract/Seasonal staff and volunteers
Members, Community stakeholders, advertisers, government and elected officials, press and media outlets, partners and sponsors, general public.
We offer a competitive compensation package.
1 year contract



  1. Marketing and Communications (50%)

    • Play a lead role in brand development of key YRAC initiatives and implement new/updated brand identity and messaging

    • Responsible for the development and implementation of the annual marketing strategy, marketing budget(s), as well as marketing campaigns, communications plans/calendars, tactics and key messages to ensure alignment between strategic plan and marketing objectives

    • Set marketing KPI’s, track metrics and report on this information as required

    • Lead the social media strategy initiative, content generation and output

    • Develop and maintain key media initiatives, outreach and relationships efforts

    • Select and manage relationships with marketing-related vendors, including but not limited to printers, mail houses, designers and editors

  1. Website and Graphic Design (25%)

  • Manage the website and other electronic communications and implement strategies to ensure targets are met.

  • Manage the production of Development & Marketing publications and collateral, images, posters, and other programming related branded materials

  1. Special Initiatives and Events (20%)

    • Participate in the development and maintenance of the membership program

    • Collaborate on the development and production of elements of festival member events where needed

    • Manage and participate in all marketing elements required for successful project launches, programming initiatives, outreach events and incentive plans

    • Work closely with event staff and volunteers to ensure flawless execution of projects

    • Participate in the development of any YRAC events as required

    • Play a lead role in developing and managing Membership/Volunteer programs and positions related to marketing, communications and outreach activities

  1. Other (5% or as required)

  • Manage Customer Relationship Management (CRM) tool to more effectively manage, track and report on donor, sponsor, funder, member and other stakeholder records

  • Act as public spokesperson for the organization / Speak on behalf of YRAC at public events

  • Content and blog writing

  • Attend evening and weekend events in the community run by local artists, tourism organizations and other stakeholders


Essential Criteria

  • 3-6 years experience in a creative department or marketing/events environment

  • Proficiency in Adobe Suite of products (InDesign, Photoshop, Illustrator, etc.) and Mac platform

  • Excellent time management, organizational, communication and problem solving skills

  • Experience with website content management, social media and digital production

  • Knowledge of strategic communications and marketing concepts, press relations and outreach

  • Experience with analytic reporting tools and reporting metrics

  • Experience with individual giving and membership campaigns, sponsorships, member and customer relations

  • A role for a creative and innovative thinker with problem solving skills and constant desire to improve existing processes or develop new ones

  • Must possess excellent writing and presentation skills, and exceptional interpersonal and relationship management skills with the ability to develop effective partnerships as well as to persuade and negotiate. 

  • Understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3, Wordpress.

  • Excellent grasp of the English language as well as the ability to write clear, and grammatically correct documents, press releases, briefs and reports

Desirable Criteria

  • A knowledge and interest of arts related, not-profit organization model, and/or tourism sector, is an asset. 

  • Access to a vehicle and ability to drive/travel across the York Region and GTA

  • Experience with Constant Contact/MailChimp

  • Adaptable to a flexible work schedule including some evenings and weekends

  • Ability to work well under pressure and respond to fast changing priorities and deadlines

  • Marketing, Communications, Graphic Design, and/or Events degree or diploma an asset

  • Link to online portfolio, or pdf of work.

  • Knowledge/understanding of the relationship between traditional design and digital design (including web, email and Social Media), as well as responsive digital design techniques and principles

Additional Info:

A minimum of 1 year contract, starting in January/February 2020

How to Apply:

Please submit cover letter and resumé, as one (1) PDF or Word document, to by 5pm on Monday January 13th, 2020.

We appreciate the time and effort all candidates place in applying for this position, however, only those selected for an interview will be contacted. No telephone or walk-in inquiries please. All applications are considered confidential.

York Region Arts Council is an equal opportunity employer who is committed to providing a workplace that is diverse and inclusive to all and reflects the community we serve. We are committed to providing reasonable accommodations, if required. If you are a person with a disability and require assistance during the application and/or hiring process, please contact us in advance at or 1.905.726.3278 x1, and we will work with you to meet your needs.


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