Program Manager

Date Posted: Nov 19, 2020
Application Deadline: Dec 03, 2020
Start Date: Jan 06, 2021

Salary From: 40K To 50K
Province: Ontario
Region: Metro Toronto Area
City: Etobicoke
Employee Benefits: Health
Organization's Field/Discipline: The Arts
Job's focus: Creative & Administrative
Job Type: Full-time
Career Level: Middle management

Organization Description

Lakeshore Arts

Lakeshore Arts is a registered charitable not-for-profit community arts organization dedicated to engaging all peoples using multidisciplinary art forms as a way of enriching lives and strengthening Toronto’s communities. We believe community arts contributes to the holistic health of a community by offering creative opportunities to empower positive social change through connecting people to the arts.

Job Description

Reporting to the Executive Director, the Program Manager is a crucial member of the LSA management team. A collaborative and empathetic leader, who will support and foster the programming staff. They are responsible for the organization’s artistic vision aligning with our mission in collaboration with the Executive Director and Community Project Space Coordinator. As part of our dynamic team, the Program Manager is responsible for all aspects of the delivery and administration of core programs and events. They play a role in identifying gaps in service and in the creation of new innovative programs developed within an anti-oppression framework reflecting community need. As key management personnel, they also focus on building community through the development of key partner and stakeholder relations.

Primary Duties and Responsibilities

Human Resource Management - 20%
● Personnel management including hiring and performance reviews.
● Staff orientation, on-going guidance including check-ins and compliance of policies.
● Manage an ongoing list of facilitators and contractors.

Programming Development and Management - 35%
● Ensure delivery of programs within the established goals and objectives.
● Alignment of strategic goals and objectives with annual program plans.
● Develop programs in a holistic and intersectional manner.
● Institute a variety of evaluation methods to solicit and collect feedback in alignment with
grant/program outcomes and expectations.
● Work with Community Project Space Curator to explore areas of alignment and
opportunities for collaboration between programs, projects and exhibitions.
● Disseminate and reflect on program feedback for future logistics.
● Inform risk management strategies to be implemented by staff in their programming
● Establish and maintain program partnership and community stakeholder relations.
● Strategically identify grants or funding for future program development.

Financial - 15%
● Program Budgeting: creating, disseminating and ensuring proper records.
● Spending within given margins ensuring balanced budgets.
● Program contracts and capital expense coordination.

Administration - 20%
● Oversee all program reporting for complete information, statistics and testimonials.
● Collate programming statistical data annually for CADAC.
● Complete programming related content in annual operating grants.
● Collaborative grant writing to support targeted funding sources.
● Liaise with the Board of Directors to update on programs.

Marketing & Outreach - 10%
● Liaise with staff/marketing team about marketing and outreach strategies.
● Provide outreach content and details to Marketing and Communications.
● Proofing copy of printed and digital materials.
● Attend LSA and other stakeholder events as an ambassador, speaking roles as needed.


● University degree in a related subject (art, art administration, community arts) or
equivalent job experience in program management.
● Minimum 3-5 years’ experience relevant to the position with at least one year in a
management position.
● Knowledge and understanding of community art practices and its principles.
● Extensive knowledge and experience working with artists, client groups/stakeholders
and/or issues related to the art sector within the City of Toronto.
● Proficient leadership methodologies that inspire and encourage collaboration and
enhance organizational effectiveness.
● Arts facilitation and/or teaching experience.
● Experience creating innovative and impactful programming for all ages and skill levels
using a community arts lens.
● Knowledge of audience/participant development and program evaluation practices.
● Strong organizational and time management skills with a great working knowledge of
Google based platforms.
● Strong communication skills (verbal and written) using effective tools and techniques.
● Anti-oppression background through training/facilitation.
● Ability to facilitate timely and effective solution-based decision making.
● Comfortable working with Mac operating systems.
● Knowledge of CADAC
● Experience with project management software
● Experience with Customer Relationship Management software
● Driver’s License and access to a vehicle
● Vulnerable Sector Check
● First Aid training

Additional Info:

Working Conditions
● The Program Manager usually works in an office environment, but the activities of the
organization may take them off-site from time to time.
● The position requires flex hours, with some evening and weekend work required to
monitor/facilitate program activities.
*Please note, our office is on a second story walk-up that isn’t wheelchair accessible or may be
difficult for those with mobility limitations.

Why Join Us:
We are a team of passionate community arts professionals, driven by our mission to develop
transformative justice and socially engaged community arts programming. As a team we value
creative thinking, collaboration and believe in supporting one another. We are committed to the
health and well-being of our staff, volunteers and program participants. We also value learning
and encourage ongoing professional development, network building and mentorship

We know an effective organization and workplace culture is developed through mutual respect
and believe that equity diversity and inclusion are crucial to our shared success. LSA is an
equal opportunity employer and we approach hiring practices through an anti-racist,
anti-oppression equity lens and pledge to: include a salary range or rate of pay in job postings
when possible, provide transparency in hiring timeline and dates, offer an opportunity for
feedback for candidates who attend interviews, make any accommodations possible during the
recruitment and hiring process and continually make improvements to break down barriers to

LSA is located in Etobicoke/Adobigok (Place of the Alders in the Ojibwe). This territory was
subject of the Dish With One Spoon Wampum Belt Covenant and we are grateful to have the
opportunity to live and work in this territory alongside many Indigenous people from across
Turtle Island.

How to Apply:

Interested applicants should submit a cover letter and resume as a single pdf with the subject
“Program Manager” to by December 3, 2020 at 11:59pm. Applications
without a cover letter will not be considered.
Thank you for your interest in this opportunity; however, only those persons selected for an interview will be contacted. In all aspects of the selection process, accommodations are available upon request. Interviews will be conducted by video conferencing. No phone calls please.

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