Program Manager - Regent Park

Date Posted: Mar 18, 2023
Application Deadline: Apr 03, 2023
Start Date: May 01, 2023

Salary From: 55K To 70K
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: Health
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Full-time
Career Level: Middle management

Organization Description

Community Music Schools of Toronto (Expanding from Regent Park School of Music)

Community Music Schools of Toronto aims to provide high quality, affordable music education to youth-in-need from Regent Park and other areas of the City of Toronto. It is one of Toronto’s most diverse music schools, offering both private and group lessons with an emphasis on quality, collaboration and creativity. Located in Daniels Spectrum, a new community arts centre in the heart of Regent Park, our staff, faculty and volunteers work tirelessly to oversee the safety and growth of our students. CMST also operates satellite programs in other high need areas of the city where children receive extra-curricular music lessons in the safe and familiar space of their own community school.

Job Description

Role Overview

Reporting to the Director of Operations, the Program Manager (Regent Park) at Community Music Schools of Toronto (CMST) is a key representative for the organization and has a critical leadership role in overseeing the programming and site operations for the Regent Park school facilities. This includes program management, community outreach, managing the team as well as supporting faculty and volunteers.

Key Responsibilities

School Site Operations
  • Leads the day-to-day coordination and operations of the Regent Park site, including resourcing, logistics, delivery of programs and events
  • Contributes to special events and partner projects as required
  • Prepares documentation and reports as required
  • Liaises with partners in satellite lesson locations as required
  • Enhances student experiences and manages student concerns
  • Designs new opportunities for student and parent engagement
  • Conducts Regent Park event coordination
  • Collaborates with Regent Park Administrative Coordinator and Director of Operations
  • Negotiates and administrates space permits related to the Regent Park site’s programming needs
  • Provides support to the CMST Executive Director and Director of Operations as requested
  • Primary administrator of CMST’s student, faculty & volunteer database acting as main point person for training and implementation.
 Faculty & Programming
  • Oversees CMST programs including planning, operations and evaluation, with a focus on Regent Park
  • Contributes to evolving programs to enhance student experience and enable faculty effectiveness 
  • Cultivates a strong working relationship with faculty to optimize contribution, effectiveness and engagement. Supports faculty development initiatives
  • Communicates regularly with Faculty and external partners to plan, review, troubleshoot, and ensure that programming aligns with CMST’s mandate and goals
  • Leadership point of contact for programs, students, and parents, main office and other stakeholders
  • Promotes CMST programs in the community by arranging and attending demos, info booths, and other community events
  • Networks and promotes the school in the community (schools, youth workers, potential partners, etc.) Implements any public or media strategies as required 
  • Contributes to special events and partner projects as required
  • Supports new Regent Park programs and pilots, in line with CMST’s expansion goals:
    • Supports budgets for new programs, in collaboration with the Director of Operations
    • Arranges equipment, program space, transportation, and other logistics
    • Communicates with all stakeholders to ensure smooth program delivery
  • With CMST Director of Operations, plans and manages summer day camps in Regent Park:
    • Arranges staffing, space, equipment, field trips, and performances
    • Supports faculty and camp coordinators during planning and camp weeks
    • Plans and facilitates staff training sessions, in collaboration with camp coordinators
  • Liaises with other arts, education, and social services agencies to support existing collaborative programs and assess the potential for new partnerships
People Leadership
  • Leads, manages, supports and develops team members of the Regent Park site for optimal performance and engagement. Team members include full-time and part-time administrative staff, faculty and volunteers
  • Collaborates with the Executive Director and Director of Operations in hiring, training, and employment of all staff and faculty members, both paid and volunteers
  • Ensures annual processes for staff, faculty and volunteers are tracked and completed
  • Develops and maintains positive relations with faculty members and ensure that faculty input and concerns are dealt with in a timely fashion
  • Upholds all required policies and plans to comly with legislation and school protocols
  • Helps set and adhere to the health, safety and protection of all stakeholders
  • Maintains a climate that attracts, retains, and motivates a diverse staff of top-quality people.
  • Offers faculty orientation and administrative support
  • Performs regular check-ins with staff and hosts staff meetings


Qualifications & Skills
  • Minimum 4 years working in a similar context ideally including responsibilty for managing programs, people and facilities
  • A university degree in the arts, business or a related area is preferred 
  • Musical or social work background (or with a focus in education) an asset but not mandatory
  • Experience working with volunteers and a commitment to volunteer engagement
  • Strong management ability and a sincere commitment to the goals and values of the organization
  • Strong organization, planning and interpersonal skills
  • Sympathetic, sensitive, community-minded
  • Self-motivated, creative, accountable
  • Collaborative team player
  • Software Experience: Office 365 (Outlook, OneDrive, Teams, MS Office, etc.).
  • Database management experience
  • Ability to work at various locations and attend events
  • Combination of regular daytime hours and evenings/weekends
  • A vulnerable sector police check is required
  • Languages: Fluent in English (written & spoken)

Additional Info:

CMST Commitment to Diversity, Inclusion, Accessibility and Anti-Racism
CMST is committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace.  We invite all interested individuals to apply and encourage applications from people with disabilites, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.  

We thank all applicants for their interest in the role and CMST.  Please note we will contact applicants that most closely match the requirements for the role.

How to Apply:

Please apply to the following link:

Please Note: 


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