Project Coordinator, Sponsorship and Outreach

Date Posted: Feb 03, 2020
Application Deadline: Feb 17, 2020
Start Date: Mar 16, 2020

Salary From: 45K To 55K
Province: Ontario
Region: Metro Toronto Area
City: Downtown Toronto
Employee Benefits: Health, Pension
Organization's Field/Discipline: Cultural Industries
Job's focus: Administrative
Job Type: Full-time
Career Level: Intermediate

Organization Description


FACTOR (the Foundation Assisting Canadian Talent on Recordings) is a public/private partnership that supports the production of sound recordings by Canadian musicians and helps Canadian music companies make recordings available to a wider public.

FACTOR is committed to reflecting the diversity of the Canadian population in its programs and operations. We are committed to ensuring universal access to all funds and services, including all musical expressions and talent. We will also in our work encourage these values of diversity and inclusiveness within the broader Canadian music sector.

We are dedicated to providing assistance toward the growth and development of the Canadian music industry. We administer funds from the Department of Canadian Heritage through the Canada Music Fund, and from Canada’s private radio broadcasters. FACTOR has been managing federal funds since the inception of the Sound Recording Development Program in 1986 (now known as the Canada Music Fund).

Support is provided to Canadian recording artists, songwriters, artist managers, record labels, music publishers, distributors, and event producers through numerous programs. Whether an artist is looking to record a few tracks, a full length sound recording, market and promote an existing album, or showcase and tour at home or abroad, funding is available. FACTOR supports the infrastructure that must be in place in order for artists and music entrepreneurs to progress into the international arena.

FACTOR maintains an office and staff in downtown Toronto, along with Regional Education Coordinators (RECs) located across Canada. We are governed by a Board of Directors with representatives from the radio broadcast and independent music sectors, with consultation from our National Advisory Board, comprised of representatives from the provincial and territorial music industry associations, the Canadian Independent Music Association, the Canadian Music Publishers Association, and the Music Managers Forum.

Job Description

The Project Coordinator, Sponsorship and Outreach is responsible for the professional and efficient administration of funding requests for the Sponsorship program as well as outreach into FACTOR’s priority groups and other underserved communities and genres. The Sponsorship program plays a significant role in helping FACTOR meet the mandate set out by our diversity and inclusion statement and supporting projects in diverse communities. Key responsibilities for the Sponsorship include: identifying and supporting new clients for the program, assisting clients in processing their Sponsorship projects from initial inquiry to completion reports. Outreach responsibilities include: building relationships with members of underserved communities, providing education on FACTOR programs, and listening to and reporting on recommendations on program enhancements. This position reports to the Manager, Collective Initiatives, Sponsorship, Outreach.


  • Significant professional experience in an administrative environment
  • Minimum of 3 - 5 years’ experience working in the music industry with an understanding of music industry structure
  • Minimum of 3 years’ experience creating and managing budgets
  • Minimum of 3 - 5 years’ experience working with underserved communities within the Canadian music industry e.g. women/non-binary, indigenous, persons of colour, persons with disability, LGBTQ2
  • Excellent communication skills, both written and verbal, including listening to a diverse group of people and genres
  • Knowledge of Canada’s cultural funding policies and objectives
  • Knowledge of diversity and inclusion policies in the Canadian music industry
  • Strong attention to detail, reading comprehension, and ability to analyze data and information.
  • Strong organization skills
  • Self-starter but also proactive team player
  • Strong computer skills, especially Windows and MS Office suite 
Preferred Qualifications
  •  Experience with not-for profit organizations
  • Post-secondary education in a relevant field
  • Business planning and financial management experience
  • Microsoft Dynamics 365 or similar ERP/CRM systems experience
  • French language proficiency an asset
Responsibilities - Sponsorship
Application and Completion Processing
  • Process and make recommendations to applications and completion reports in the Sponsorship Program based on Program Guidelines and internal processes to include:
  • Reviewing applications, assessing the merit of proposed projects, and preparing reports for management and the Board of Directors.
  • Working with applicants for clarification, verification of application and if required, request additional materials and information.
  • Reviewing budgets and determining eligible/ineligible costs.
  • Maintain thorough records of applicant’s information, project developments, funding requested, and supplementary information.
  • Reviewing completion reports to ensure compliance and assessing impact of project.
  • Perform research on initiatives, artists, and events, as required.
  • Responsible for maintaining workflow to meet FACTOR service standards and ensure that files are processed in a timely manner.
  • Review Sponsorship budget on an ongoing basis to ensure funds are distributed throughout the country and among our priority groups.
Client Relations
  • Create a positive client experience by understanding and meeting their unique needs quickly, professionally and accurately.
  • Maintain client confidentiality at all times, consistent with FACTOR’s policies and current privacy laws.
  • Educate clients on logo and acknowledgment policies as they relate to their funded events and projects.
  • Handle complaints and problem solve for clients, management, and the Board of Directors.
  • Answer general phone and email inquiries about the Sponsorship program. Meet with applicants, other agencies, organizations, or groups to inform them on programs or discuss funded projects as required. 
Job Responsibilities - Outreach
  • Research and reach out to artists, companies, and associations in various groups and genres to inform them about FACTOR and help them through our system.
  • Listen to the needs of members of our priority groups and genres and communicate those needs to Management.
  • Assist in updating and executing FACTOR’s Outreach Plan.
  • Assist Management with inquiries from FACTOR’s Diversity and Inclusion Advisory Committee, the Diversity and Inclusion Board Observer, and the Board of Directors Diversity and Inclusion Committee.
  • Work closely with FACTOR’s Communications team to execute specific outreach events and communicate to the specific groups.
  • Support the Jury Supervisor to identify potential jurors to ensure a strong and diverse juror pool for all genres and underrepresented genres where a need has been identified.
  • Create and monitor budgets for Outreach activities.
  • Research industry diversity and inclusion policies and activities, as required.
  • Monitor FACTOR’s success in this area through database analysis and other methods.
  • Travel as required.
Additional Functions & Responsibilities – Sponsorship and Outreach
  • Prepare reports for staff, Management, and the Board of Directors
  • Work collaboratively with staff and the Management team to ensure harmonious delivery of services.
  • Understand all details and requirements of Sponsorship program and advise applicants accordingly.
  • Understand the basic guidelines for the other FACTOR programs and be able to explain those guidelines in Outreach presentations.
  • Keep up to date with, and contribute, to further development of program rules and business policies.
  • Perform research on or participate in FACTOR-related initiatives, events, etc., as required.
  • Assist in program development and other projects as reasonably required.

Additional Info:

Starting salary: $47,000 - $55,000

35 hours per week. FACTOR offers flexible work hours between 8am and 6pm.

Evening and weekend work, plus travel occasionally required when representing the organization at industry events.

FACTOR prioritizes work-life balance and supports physical and mental wellness. FACTOR provides increasing vacation time and paid absence days for all employees. Following a 3-month probation period, employees have access to a generous group insurance benefits package (including drug, dental, extended health care, health spending account, life insurance, ADD, critical illness, and an employee assistance program). Following the completion of two years, employees receive an ongoing RRSP amount equal to 5% of salary.

How to Apply:

Email a cover letter and resume by February 17, 2020 to: Use the email subject “Project Coordinator, Sponsorship and Outreach”. Additionally, complete this survey as part of the application process. 
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
FACTOR is committed to providing accommodations throughout the interview and employment process. If you require an accommodation, we will work with you to meet your needs.


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