TIFF Shop Coordinator

Date Posted: Jul 21, 2021
Application Deadline: Jul 30, 2021
Start Date: Aug 16, 2021

Hourly From: $15/hr To $20/hr
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Contract
Career Level: Intermediate

Organization Description

Toronto International Film Festival
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film. 

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.  
We encourage you to reflect on the land that you are on, who the traditional keepers of the land are. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

Job Description

We are currently hiring for the position of:
TIFF Shop Coordinator
Reporting to the Director of Visitor Experience, the TIFF Shop Coordinator is responsible for the day to day operations of the TIFF Shop to maximize revenue while promoting excellent Visitor Experience.
  • Scheduling, payroll and supervision of Retail team members
  • Ensure smooth and efficient operation and encourage effective sales tactics
  • Maintain a high standard of visitor servicing, responding to guest issues in a timely and appropriate manner
  • Ensure cleanliness and staging of shop displays
  • Ensure Shopify is up to date with merchandise, assist with fulfillment.
  • Other duties as required.
  • Inventory management - reordering, receiving stock and tracking returns.
  • Create and manage engaging window and in store displays for merchandise and organize store layout and floor plan
Aug 16 – Sept 24, 2021


  • 2 years of Supervisor experience in a retail setting
  • Previous experience with a retail point of sales system (Knowledge of Givex and Shopify is an asset)
  • Previous cash handling experience
  • Strong written and verbal communication
  • Excellent customer service. Working with both internal and external stakeholders
  • Demonstrated leadership and supervisory abilities along with strong organizational skills and attention to detail
  • Ability to multi-task and work collaboratively in a fast-paced environment.
  • Interest in film, non-profits, arts and culture is considered an asset.
  • Must be available to work all days of the Toronto International Film Festival (Sept 9-19, 2021)

How to Apply:

  • All applications must be submitted online through TIFF’s Career Centre.
  • Please upload your cover letter and resumé as one PDF, before the deadline of Friday, July 30, 2021
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.
Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.
Please send any questions via e-mail only to careers@tiff.net.
TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net or 416-599-8433 x2013. We strive to provide reasonable accommodations whenever requested.

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