Edmonton Arts Council
The Edmonton Arts Council (EAC) is a not-for-profit organization that supports and promotes the arts community in Edmonton and works to increase the profile and involvement of arts and culture in all aspects of our community life.
- Contents
- Description
- Position Details
- Pay and Benefits
- Qualifications and Experience
- Application Process
Description
The Edmonton Arts Council recognizes our relationship with the Indigenous people of Treaty 6 territories. In doing so, we renew our commitment to continuing our collective journey toward the ideals of peace, friendship, and understanding at the core of that agreement.
The Edmonton Arts Council (EAC) is a not-for-profit organization with a mandate to support and promote the arts community in Edmonton. The EAC works to increase the profile and involvement of arts and culture in all aspects of community life. Our programs and services are designed to realize Connections & Exchanges: A 10-Year Plan To Transform Arts and Heritage In Edmonton.
The Arts & Retail Services Team is the public-facing service team for the Edmonton Arts Council. This Team provides retail and management services to support Edmonton’s diverse makers, presenters, and audiences. Creating an inclusive and welcoming retail experience, providing secure box office services and other professional support systems the team creates a community hub for the arts sector.
The EAC is currently recruiting for the Manager, Arts and Retail Service, reporting to the Vice President, Programs and Services, the Manager is accountable for all aspects of operations and services including:
- People Leadership – Manages a team of full and part-time contributors in the operation of the Shop & Services space. Mentors, coaches and guides team members by actively providing operational guidance, engaging in ongoing feedback, and leading opportunities on a team and individual level.
- Program Development and Growth – Provide leadership in the management of the shop service and retail space including active presence in the downtown core as a retail and box office space, cash management and handling, vendor and inventory management, and navigating building and operational needs. Operationalization of strategic goals including the development and deployment of services that support engagement of the public with the EAC and individual artists and arts organizations, and its presence as a community hub building connection and resiliency within the Edmonton arts community. Nurture opportunities for collaborative partnerships for the benefit of the community.
- Supporting Team Success – Collaborate across the organization to share information, provide support services and align success with other organizational teams. Support the embedding of IDEA framework and Indigenous Principle to the expectations of program delivery.
- Administration – Refine the use of platforms and systems for operational efficiency including Shopify and SmartSimple. Provide oversight to all electronic file management for the team and in alignment with other teams in the organization.
The EAC Conflict of Interest policy ensures we adhere to the highest ethical standards in the delivery of our programs, services and projects. Employees are required to disclose direct and indirect conflicts of interest and uphold EAC’s reputation as a fair, impartial and transparent body.
Job Details
Location:
Edmonton, AB
Pay and Benefits
Salary Range:
$75,000 — $82,000
Qualifications and Experience
Required Qualifications and Experience:
To succeed, you bring a diverse background of skills, experiences and perspectives gained through a combination of experience. Your professional experience is focused on driving exceptional customer experience, leading others, nurturing relationships within and to support the arts community. Your success is grounded by:
- Your background may include a variety of experiences including a background in retail management, program and service delivery and building and providing exceptional customer and community experiences strengthened by experience as a hands-on manager.
- An experienced leader with the proven ability to provide guidance to and develop a team with a variety of experiences and backgrounds.
- Experience building and nurturing relationships with the ability to identify and serve the needs of the community including retail vendors and those requiring box office services.
- A collaborative approach to team-oriented work.
- Experience with platforms including Shopify and Microsoft Office applications.
- A proactive attitude towards workplace and public safety, with an understanding of the complex needs of working in a downtown public environment.
Application Process
Will an automated HR system be used to filter applicants?
– No.
Will non-shortlisted applicants be notified?
– No.
To apply, email your details to careers@edmontonarts.ca
This is an in-person role working from the EAC Shop & Services downtown location. Availability needs may include days, evening and weekends as needed. Interested candidates may apply by emailing a resume and cover letter as a single attachment to: [email protected] We will be reaching out to candidates regarding this role after January 5, 2026, although the closing date is January 26, the EAC may begin active recruitment prior to the closing date. Only those candidates that are selected for an interview will be contacted. The Edmonton Arts Council welcomes applications from all qualified individuals. We encourage applications from Indigenous and equity-deserving communities. If you require accommodation during any aspect of the recruitment process, please reach out to [email protected].