FOH Supervisor

  • Full Time
  • Winnipeg
  • On site
  • $17.00 – $18.00 per hour
  • June 1, 2024

Prairie Theatre Exchange

Description

JOB DESCRIPTION

The FOH Supervisor builds and maintains relationships with patrons, donors, and volunteers while ensuring a safe, relaxed, and enjoyable experience while at the theatre. This position works in conjunction and coordinates with staff Stage Management, and Volunteer positions in providing exceptional customer service experience for everyone who enters the PTE venue.

KEY RESPONSIBILITIES

• Confidence and maturity to solely lead Front-of-House shifts, while managing Volunteer positions

• Provide exceptional customer service to all visitors of PTE

• Deliver Volunteer Usher Orientation session, per shift

• Train Volunteer positions as part of the orientation, as necessary

• Prepare FOH Reports after each performance and/or event

• Resolve conflicts with patron and volunteer issues

• Ensure the safety and comfort of all visitors to PTE

• Close and secure the theatre and venue at the end of shifts

• Adhere to all Manitoba Liquor Laws and safe handling of food practices

• Confidently manage cash and operate POS system

• Maintain cleanliness and organization of work areas

• Ensure restrooms are fully stocked, and clean each shift

• Maintain calm, positive, and adhere to professional etiquette at all times

• Demonstrates patience

• Ability to exercise the strictest confidentiality of information

To apply, please visit www.pte.mb.ca.

HOW TO APPLY Prairie Theatre Exchange is committed to reflecting the diversity of our community and our country. As an equal opportunity employer, we encourage submissions from individuals of all genders, cultures, ethnicities, gender identities, sexual orientations, and abilities who possess the skills and qualities listed above. Learn more about our values at https://www.pte.mb.ca/about-us/our-story Prairie Theatre Exchange is committed to providing accommodations for persons with disabilities in all parts of the hiring process. Please contact PTE if you have accessibility needs in applying for this position. Applicants are asked to submit: 1. Cover Letter 2. Resumé 3. Two professional references in a related field Applications can be submitted in confidence to LISA LI, MANAGING DIRECTOR: [email protected] Prairie Theatre Exchange appreciates all submissions of interest, however only those selected for an interview will be contacted. The Land where PTE creates is Treaty 1 Land, the traditional territory of the Anishinaabeg, Cree, Dakota, national homeland of the Red River Métis, and home to many other Indigenous nations and peoples.


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