Sales/Administration

Description

This is a one-year contract position to cover a maternity leave. Based on the knowledge and skills you develop during the year, as well as your performance, there may be opportunities for continued employment as a representative in our wholesale department.

You will be the first point of contact providing warm, friendly and helpful service for the company, contribute to building a consistent “front office” company brand that is courteous, efficient, and professional. This position is 40 hours/week with some weekend work required.

KEY RESPONSIBILITIES
Reception/Showroom :

• Greet visitors warmly and assist retail customers
• Answer phone and general emails, directing them to the appropriate person where required
• Keep showroom organized and refresh display and merchandise regularly
• Keep paper sample binders organized, updated and consistent

Retail Sales:

• Answer retail inquires via email, phone and in-person
• Handle in-person and online retail sales

Wholesale Sales:

• Maintain and grow existing assigned wholesale customers
• Search for, and increase new wholesale customer base

Scheduling:

• Using Google calendar, keep scheduled events and meetings, organized in conjunction with other staff

Event Participation:

• Assist in preparation for workshops, occasional evening or weekend events, meetings and trade shows
• Be available to work or take part in occasional weekend and evening events in exchange for regular hours

Administration

• Track and order office supplies as needed
• Keep equipment in good working order; trouble shoot IT issues with tech support