Ushers

Date Posted: Aug 05, 2022
Application Deadline: Sep 09, 2022
Start Date: Sep 26, 2022

Hourly From: $15/hr To $15/hr
Province: Ontario
Region: York Region
City: Markham
Employee Benefits: N/A
Organization's Field/Discipline: Doesn't apply
Job's focus: Creative & Administrative
Job Type: Part-time
Career Level: Entry level/ intern

Organization Description

City Of Markham
Public Sector

Job Description

The City of Markham, an award-winning municipality with more than 353,000 residents, is Canada’s high-tech capital and most diverse community, enjoying a rich heritage, outstanding community planning and services, and a vibrant local economy.  Committed to being a model of public service excellence, with a workforce that is representative of the population we serve, we are looking for people who share our values and are champions of innovative practices. Diversity is one of Markham’s strategic priorities, and we strive to develop and maintain an environment that is inclusive and creates a sense of belonging for all.  
We are pleased to be named one of Canada's Best Employers for 2022 and the best City employer by Forbes for the second consecutive year. The City of Markham is ranked in the top two for Government Services and 15th among the 300 employers on the list, advancing from 18th place in 2021.
 
Applications are now being accepted for the temporary part-time Usher positions at the Flato Markham Theatre, a division of the Economic Growth, Culture & Entrepreneurship, in the Development Services Commission. To apply, please submit your cover letter and resume online by September 9, 2022.
 
Hours of Work: This is a temporary part-time position that would require a minimum availability of up to three shifts per week.
We are currently seeking ushers with flexible availability
Please include your expected weekly availability for shifts daytime/evenings. 
Working Conditions: Primarily indoor, standing and or sitting for long periods of time, stairs to access upper level seating, some lifting and bending required 
Join us and make a lasting difference!

JOB SUMMARY
The role of the Usher is to welcome, provide direction and assist patrons to their seats and to other locations within the Flato Markham Theatre, thereby contributing to a positive and efficient experience for Theatre patrons. 

KEY DUTIES AND RESPONSIBILITIES
Greets and assists patrons throughout the front of house 
Provides information about the theatre, performances and venue for patrons 
Guides patrons to seats and assists individuals when needed 
Able to fill different roles: front door, house/orchestra doors, coat check, merchandise etc. 
Various housekeeping duties

MINIMUM REQUIREMENTS
High School diploma preferred 
Standard First Aid with CPR ‘C’ 
Smart Serve certified (if 18 years of age or older) 
Able to stand and/or sit for long periods of time 
Good verbal communication skills 
Sensitivity to diverse theatre patrons in a courteous and efficient manner. 
Experience handling cash preferred 
Vulnerable Sector Screening letters will be required 

CORE BEHAVIOURS
Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization. 
Change & Innovation: Responds positively and professionally to change and helps others through change. 
Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships. 
Communication: Communicates in a clear, professional and respectful way; demonstrates active listening. 
Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation. 
Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible, and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve.  Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.
The City of Markham has established a mandatory vaccination requirement for staff related to the COVID-19 pandemic.  As a result, should you be a successful candidate for a position with the City of Markham you will be required to provide proof of full vaccination upon a conditional offer of employment.  Should you require accommodation in accordance with the Human Rights policy with respect to your vaccine status, you will be required to disclose that at the time of conditional offer so that an accommodation can be developed prior to your start date.
We thank all applicants who have applied. However, only those applications selected for an interview will be contacted.
 

Requirements:

MINIMUM REQUIREMENTS
High School diploma preferred 
Standard First Aid with CPR ‘C’ 
Smart Serve certified (if 18 years of age or older) 
Able to stand and/or sit for long periods of time 
Good verbal communication skills 
Sensitivity to diverse theatre patrons in a courteous and efficient manner. 
Experience handling cash preferred 
Vulnerable Sector Screening letters will be required 

How to Apply:

To apply, please submit your cover letter and resume online by September 9, 2022 at (https://www.markham.ca/careers)
 
 

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