Warehouse and D2C Manager

Date Posted: Nov 20, 2020
Application Deadline: Dec 04, 2020
Start Date: Nov 20, 2020

Salary From: 35K To 50K
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: Health
Organization's Field/Discipline: The Arts
Job's focus: Creative & Administrative
Job Type: Full-time
Career Level: Middle management

Organization Description

Dine Alone Records

Established in 2005, Dine Alone Records is a Toronto based record label boasting a roster of national and international artists, ranging from Grammy and JUNO Award-winners, to some of today's most buzzed-about up-and-comers. The label’s first release was the debut album from City and Colour, cementing Dine Alone as a proven powerhouse out of the Canadian music industry that has grown to be respected internationally.  Quickly following the first release and for the last 15 years, Dine Alone has been involved with globally recognized bands such as The Lumineers, Alexisonfire, The Civil Wars, FIDLAR, Jimmy Eat World, Black Mountain, The Dirty Nil and more.  Some of the biggest bands in the world like Pearl Jam, Soundgarden, Foo Fighters and more have all trusted Dine Alone with their side passion projects.

With these artists and many others, Dine Alone has sold millions of albums globally, earned multiple platinum and gold selling albums, nominations from award shows around the World and is still continuing to work with today’s developing artists in Canada and internationally.


Job Description

Dine Alone Records is inspired by the idea of wanting to reach as many people as possible with music that moves us. In that, we have gained global recognition and created ways for fans to have more access to the music they love. We are looking for a Warehouse and D2C Manager that is dedicated to providing a service to our staff and clientele around the world, in an organized and timely manner. This role will report to the COO and Product Manager and work within our fast-paced environment, in Toronto. In short, the role will manage worldwide physical delivery and inventory managment for Dine Alone Records and it’s sub-labels. See below for a more detailed description of the role.

Key Responsibilities:
  • Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational policies and procedures.
  • Work with wholesale vendors to build relationships, grow opportunities and work with marketing team to drive physical sales
  • Brings ideas forward for improving and advancing the warehouse, the store, and the D2C business.
  • Builds process and procedures that equate to a smooth and effective run warehouse and store.
  • Provide effective leadership and direction to fellow warehouse/store staff.
  • Assist in warehouse/store staff training.
  • Develops and maintains excellent working relationships with other departments, teams, and store locations across the organization.
  • Ensures that a safe and clean working environment is maintained at all times by enforcing Company standards and following up on regular inspections
  • Works with colleagues to monitor sales of online store and utilizes the Shopify backend for reporting needs.
  • Uses distributor back end systems to monitor back orders, inventory levels worldwide, provide direction to colleges and direct inventory movement, scrap or launch sales on specific titles.
  • Manages relationships with warehouse related vendors/suppliers like Canada Post, FedEx, etc.
  • Regularly create and execute online sales and promotions for the Dine Alone Store based on inventory levels.


  • Experience in a warehouse is required, preferably in the music business
  • Working knowledge of music metadata , supply chains and digital service providers.
  • Excellent communication skills and willingness to communicate by various mediums (email, phone, messaging).
  • Intimate knowledge of Excel and Google Documents/Drive.
  • Attention to detail and tireless drive to solve problems.
  • Basic networking skills over multiple operating systems.
  • Ability to develop and maintain processes and standards
  • Ability to lift up to approximately 25-30 pounds
  • Familiarity with Shopify is strongly encouraged
  • Experience using Excel, Word, and Google Docs
  • Excellent time management skills with the ability to multi-task

How to Apply:

-Please send resume and cover letters to careers@dinealonerecords.com 
-Please use Warehouse and D2C Manager in the subject line of the email

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